Privacy Policy

Types of Information We Collect:
We gather either information (for example, your name and address) that you voluntarily supply when you register or initiate transactions or information gathered on usage patterns and preferences as visitors navigate the website, use our services such as email, or read our email newsletters.

Cookies:
To help make our web site more responsive to the needs of our visitors, we use a standard feature of browser software, called a "cookie", to assign each visitor an unique, random number that resides on your computer. The cookie does not identify the visitor; it is just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself, we won't know who you are, even if we assign a cookie to your computer, as the only personal information a cookie can contain is information you supply. A cookie cannot read unrelated data off your computer. We use cookies to help us deliver a better, more personalized service. For example, we use cookies to track the pages and services our users visit on our website. We can build a better website if we know which pages and features our users are visiting and how often.

Browser Level Information and IP Addresses:
Our web server automatically collects limited information about your computer configuration when you visit our website, including the browser type you use, the operating system you are running, the resolution of your computer monitor, the website that referred you to, and your IP address. Your IP address is a number used by computers connected to the Internet to identify your computer so that data, such as the web pages you want to view, can be transmitted to you. We use IP address information for systems administration and troubleshooting purposes.

City of Leeds Mobile App:
The City of Leeds uses SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows Leeds citizens to report non-emergency-related issues. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet. SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you submit as Anonymous. Your email address will never be displayed publicly.

Other Disclosures:
We may occasionally release information about our visitors when release is appropriate to comply with the law, to protect visitors' rights, property, or safety to our sites, the public, our customers, or our government and its employees, agents, partners, and affiliates.

Please remember that our communities are public spaces, so don't post anything you don't want the world to see. Credit card numbers, product keys, and other confidential information, including anything covered under a non-disclosure agreement (NDA), should not be posted to blogs, discussions, or other public areas.